EPoS for Cafes & Coffee Shops

Designed to handle the daily rush, ICRTouch EPoS gives you the control and flexibility to keep orders flowing smoothly from counter to kitchen. Whether you’re serving a quick espresso or a full breakfast, our system helps boost revenue and keeps your team working efficiently.

With fully integrated hardware and software, you can speed up service, manage custom orders with ease and meet customer expectations every time. Streamline front and back-of-house operations so your staff can stay focused on great coffee and friendly service.

Busy café with customers enjoying food and drinks

Quick Service Interface

Fast, intuitive touchscreen layout designed for speed — perfect for handling queues during the morning rush.

Customisable Menus

Easily update menus with daily specials, seasonal drinks, or limited-time offers, directly from the till or back office.

Modifiers & Extras

Let staff quickly add milk alternatives, extra shots, syrups or special requests without slowing down the order.

Loyalty & Rewards

Encourage repeat visits with built-in loyalty schemes. Track points, offer free drinks, and reward regulars automatically.

Mobile Ordering

Allow customers to order ahead from their phones for quick pickup, reducing queues and improving service speed.

Click & Collect

Handle pre-orders with ease. Customers order and pay in advance, then collect at their convenience.

Integrated Payments

Accept contactless, chip & PIN, Apple Pay and Google Pay with fast, secure payment integration.

Table Service Support

Use handheld devices to take orders at the table or in outdoor areas, keeping things smooth and personal.

Grow Your Cafe’s Sales with Flexible Ordering Options

Offering customers different ways to order changes how they experience your cafe and opens the door to more sales. Studies show that customers using self-service options often spend significantly more than those ordering the traditional way. Whether they’re grabbing a coffee to go or sitting in for a bite, giving people the freedom to browse the menu at their own pace encourages bigger, more confident orders.

With ICRTouch’s smart EPoS solutions including mobile ordering, click and collect, self-service kiosks and integrated apps, you can provide this convenience with ease. It helps reduce wait times, improves flow and boosts customer satisfaction while increasing revenue.

Customer browsing menu on ByTable app

TouchKitchen Display

Orders go straight from the till to the kitchen screen, reducing paper, cutting errors and speeding up prep.

Real-Time Reporting

Monitor sales, busiest times, top-selling items and more with TouchOffice Web, from any device.

Stock Control

Track stock on key items like coffee beans, milk or baked goods to avoid running out during peak times.

Allergen & Dietary Info

Display allergen details and dietary icons clearly for safer, more transparent ordering.

Serve Faster and Run More Smoothly

Whether orders are placed at the till, on a handheld device, through a self-service kiosk or the ByTable app, everything connects seamlessly with TouchKitchen. Orders go straight to the kitchen, and stock levels update automatically on your customer-facing TouchMenu displays.

This smooth setup keeps your team focused and your service flowing, even during busy periods or in outdoor seating areas. All sales feed directly into TouchOffice Web, giving you real-time insights into what’s selling, when you’re busiest, and how your cafe is performing.

Order collection point at a takeaway restaurant

Promotions & Upsells

Prompt staff to suggest extras like cakes, snacks or alternative milks to increase average spend.

Staff Management

Track clock-ins, performance and shift patterns to keep your team running efficiently.

Clerk Access

Manage access based on job roles to protect sensitive data and minimise mistakes. Ensure only authorised team members can use important functions.

Custom Notes

Allow staff to include special instructions or allergy details with each order, ensuring the kitchen is fully informed and customers stay safe.

Ready to Upgrade Your EPoS?

Tell us a bit about your business and we’ll show you how TouchPoint can help.