EPoS for Hotels

Built to handle the busy hotel environment, ICRTouch EPoS gives you the control and flexibility to keep orders moving smoothly from front desk to kitchen. Whether it’s a quick coffee or a full breakfast service, our system helps increase revenue and keeps your team running efficiently.

With fully integrated hardware and software, you can speed up service, manage special requests easily, and consistently meet guest expectations. Streamline both front and back-of-house operations so your staff can focus on delivering exceptional service.

Busy café with customers enjoying food and drinks

Manage Staff Efficiently

Keep track of employee schedules, clock-ins, and performance to keep your hotel running smoothly.

Real-Time Inventory Control

Monitor stock levels on key items in real time to prevent shortages and reduce waste.

Guest Mobile Ordering

Let guests place orders directly from their phones for faster, more convenient service.

Detailed Business Reports

Access in-depth reports on sales, inventory, and staff performance to optimise your hotel operations.

Custom User Permissions

Control who can access sensitive features by assigning permissions based on job roles.

Multi-Location Management

Easily oversee multiple hotel sites with centralised control over menus, pricing, and reporting.

Integrated Accounting Systems

Connect your EPoS to popular accounting tools like QuickBooks, Xero, or Sage50 for easier bookkeeping.

Contactless Payment Options

Accept fast and secure payments with contactless cards and mobile wallets.

Boost Your Hotel’s Revenue with Flexible Ordering Options

Providing guests with multiple ways to order changes how they interact with your hotel’s food and beverage services and opens up new revenue streams. Research shows guests who use self-service options tend to spend more than those ordering traditionally. Whether they’re grabbing a quick snack or dining in, letting guests browse menus at their own pace leads to larger, more confident orders. With ICRTouch’s smart EPoS solutions, including mobile ordering, room service apps, self-service kiosks, and integrated booking systems, you can easily offer this convenience. This reduces wait times, improves service flow, enhances guest satisfaction, and increases your profits.
Customer browsing menu on ByTable app

Self-Service Ordering Kiosks

Allow guests to place their own orders through kiosks, speeding up service and reducing queues.

Built-In Booking Calendar

Keep all your reservations organised right from the till for smooth guest check-ins.

Link Purchases to Guest Rooms

Charge orders from bars, restaurants, or shops directly to guests’ room accounts for hassle-free billing.

Visual Table Management

Manage tables across different dining areas and floors easily with a clear visual layout.

Serve Guests Faster and Keep Operations Running Smoothly

Whether orders come from the front desk, handheld devices, self-service kiosks, or the ByTable app, everything syncs seamlessly with TouchKitchen. Orders are sent straight to the kitchen, while stock levels update automatically on guest-facing TouchMenu displays. This smooth integration helps your team stay focused and your service flow effortlessly, even during peak times or busy dining areas. All sales data feeds directly into TouchOffice Web, providing real-time insights on best-sellers, busy periods, and overall hotel performance.
Self-service kiosk running ICRTouch EPoS software

Customer Loyalty Programs

Build relationships with repeat guests using built-in loyalty schemes and customer databases.

Staff Management

Track clock-ins, performance and shift patterns to keep your team running efficiently.

Upsell and Promotions Tools

Boost sales by offering targeted promotions and encouraging staff to upsell relevant items.

Hotel System Integration

Integrate directly with popular hotel management systems like Guestline and Reslynx to sync reservations and guest information seamlessly.

Ready to Upgrade Your EPoS?

Tell us a bit about your business and we’ll show you how TouchPoint can help.